How to Force Pin the Helperbird Extension
Administrative guide for deploying Helperbird in your organization. Manage licenses, deployments, and team accessibility.
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This guide shows G Suite administrators how to force pin the Helperbird extension to the browser toolbar for all users in an organizational unit. Pinning ensures the extension is always visible and easy to access, so users don't have to search for it in their extensions menu.
Before you start: You'll need administrator access to the Google Admin Console and Helperbird should already be installed in your organization.
Pinning Helperbird for All Users
Step 1: Access Chrome Management
Log into your Google Admin Console at admin.google.com. Navigate to Devices > Chrome > Apps & Extensions.
Step 2: Configure the Extension
Select the Organizational Unit where you want to pin Helperbird.
If Helperbird isn't already added, click the + button and enter Helperbird's extension ID: ahmapmilbkfamljbpgphfndeemhnajme
Step 3: Set the Installation Policy
Click the Helperbird extension to open its settings. In the Installation policy dropdown, select Force install + pin to ChromeOS taskbar. This single option both force-installs Helperbird and pins it for everyone in the organizational unit — there is no separate "pin" toggle.
Click Save to apply your changes.
The Helperbird icon will now appear pinned to the browser toolbar for all users in your selected organizational unit.
Tip: Pinning the extension makes it much easier for users to find and use Helperbird. They'll see the icon right in their toolbar instead of having to click through their extensions menu.
Video Tutorial
Need Additional Help?
Ran into a snag while getting started? No worries at all! Just reach out to our friendly Helperbird support team, and we'll help you smooth things out in no time.
