Schools & IT
Deploying and managing Helperbird across an organization.
Schools & IT guides
- Schools & IT
Admin Dashboard
What each panel on the Helperbird admin dashboard counts, where the numbers come from, and what the dashboard deliberately does not record about your users.
- Schools & IT
Allowlist Helperbird
If your organization blocks all browser extensions, learn how to allow (or force-install) Helperbird as an exception in Chrome, Edge, and Firefox.
- Privacy & compliance
Data Hosting
Learn about Helperbird's browser storage, optional sync, local PDF recovery, managed settings, and which reading and writing tools use online services.
- Schools & IT
Declarative Management for iPhone and iPad
Configure Helperbird on iPhone and iPad using declarative MDM. Create a private plist data asset, target the Safari extension, and verify managed settings.
- Schools & IT
Deploy Helperbird for Schools and Businesses
What a Helperbird rollout for one school or business is made of, what you need first, and the order to push the install, the key and your settings in.
- Schools & IT
Deploy on Microsoft Edge
Force-install Helperbird in Microsoft Edge and push your enterprise subscription key across your organization using Microsoft Intune or Windows Group Policy.
- Schools & IT
Deploy on Mozilla Firefox
Force-install Helperbird in Firefox and push your enterprise subscription key across your organization using a Firefox policies.json file or the Firefox ADMX templates.
- Schools & IT
Deploy with Jamf Pro
Deploy Helperbird settings with Jamf Pro on Mac. Choose the correct Safari or Chrome configuration and test subscription keys and feature restrictions.
- Schools & IT
Deploy with Microsoft Intune
Deploy Helperbird with Microsoft Intune. Force-install the extension and push your enterprise subscription key to Edge and Chrome across your Windows devices.
- Schools & IT
Deploy with Windows Group Policy
Force-install Helperbird in Google Chrome and push your enterprise subscription key on domain-joined Windows PCs using Active Directory Group Policy and the Chrome ADMX templates.
- Schools & IT
Disable Helperbird Features with JSON Policy
Hide individual Helperbird features from your users with a managed JSON policy, with the policy code for every feature you can disable.
- Schools & IT
Disable Helperbird on Specific Websites
Stop Helperbird loading on named websites across your organization with a managed JSON policy, using the excluded domains keys.
- Schools & IT
District-Wide Deployment
One subscription key covers a whole district. How to structure organizational units, cover a mixed fleet of Chromebooks, Windows, Macs, iPads, and new students.
- Schools & IT
Domains to Whitelist
A quick reference for IT admins showing which domains need to be whitelisted for Helperbird to work in your school or organization.
- Schools & IT
Floating Button
Learn how to enable a floating Helperbird button on every page using managed JSON policy.
- Schools & IT
Force Install Helperbird
Install Helperbird for everyone you manage. The extension ID for each browser, the tool to set it up in, and why force install alone does not give you Pro.
- Schools & IT
Force Pin Helperbird Extension
Pinning is not a separate Helperbird setting. It comes with one installation policy value, and there is another answer when the browser toolbar is hidden.
- Troubleshooting
Google Docs Permission Error
Restore the Helperbird sidebar in Google Docs. Learn how your Google Workspace admin grants missing access and what staff and students may need to approve.
- Schools & IT
Install Helperbird for Specific Users
Give Helperbird to some of your users and not others. Pick between force install and allow install, then scope the policy to an organizational unit or a group.
- Schools & IT
Install Helperbird Through G Suite
Add Helperbird to an organizational unit in the Google Admin console, force install it for everyone in that unit, then push your subscription key to them.
- Schools & IT
Install the Google Add-on
One install puts Helperbird inside Google Docs, Slides and Sheets for everyone. Here is how to do it from the Google Admin console, and why it is separate from the browser extension.
- Schools & IT
iPhone and iPad App Configuration
Set up Helperbird managed app configuration on iPhone and iPad. Deploy subscription keys and feature settings, refresh the app, and troubleshoot MDM delivery.
- Schools & IT
Mac Configuration Profiles
Create a Helperbird mobileconfig profile for Safari on managed Macs. Set a subscription key, control features, and verify deployment with Jamf or another MDM.
- Schools & IT
Managed Keys
Every managed storage key Helperbird reads, what each one does, the JSON to paste into the Google Admin console, and which browsers can read a policy at all.
- Account & billing
Microsoft 365 SSO
Learn how to set up Helperbird with Microsoft 365 SSO.
- Privacy & compliance
PHIPA & MFIPPA Compliance
Learn how Helperbird complies with PHIPA and MFIPPA privacy requirements for Ontario school boards and public sector organizations.
- Schools & IT
Pro Unlimited Usage Dashboard
How to get your Helperbird usage dashboard. Which plan includes it, how to request your link from support, how to open it, and what to do if the link is lost.
- Schools & IT
Provisioning & Rostering
Learn how to deploy and provision Helperbird across your school or district using Google Admin, Microsoft Intune, SDS, SFTP, or Clever.
- Schools & IT
Remove Helperbird for Everyone
Remove Helperbird from every managed device in Google Workspace, and what happens to the settings your users have saved.
- Schools & IT
Set Helperbird JSON Policy for Individual User
Give one person the Helperbird policy in Google Admin without touching anyone else, check it reached only them, and take it back when they are done with it.
- Schools & IT
Set Helperbird JSON Policy for User Group
Target a Google group in the Admin console instead of an organizational unit, so a Helperbird policy reaches one team, and take it back when the pilot ends.
- Schools & IT
Set Helperbird JSON Policy in Google Admin
Push Helperbird's JSON policy to everyone by setting it on your top organizational unit in Google Admin, and see how it flows down to the units below.
- Schools & IT
Set Up a Child OU for Helperbird
Create a child organizational unit in Google Admin, move users into it, and give that group its own Helperbird policy and license.
- Schools & IT
Setting Policies in Enterprise
Configure Helperbird policies on Windows, macOS and ChromeOS, and what each policy setting controls once it reaches a device.
- Schools & IT
Unlimited License Management
Manage Helperbird Unlimited licenses for your organization Deploy, assign, and track accessibility tools across your team
- Schools & IT
Verify & Troubleshoot Deployment
Check Helperbird managed subscriptions and feature settings in Chrome, Edge, Firefox, and Safari, including Mac and iPhone/iPad configuration problems.
- Schools & IT
Why Helperbird Is Greyed Out on iPad
Work out why the Safari extension toggle is greyed out on a Jamf-managed iPad, what your MDM can and cannot control on each iPadOS version, and what to do.
Can’t find what you need? Ask us for help