How to Reset All Helperbird Settings
Learn how to delete all your Helperbird settings and start fresh. This guide walks you through resetting the extension to its default state.
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When to Reset Your Settings
Resetting your settings can help if:
- Helperbird features are not working as expected
- You have changed many settings and want to start fresh
- A feature seems stuck or is behaving incorrectly
- You are troubleshooting an issue and support has asked you to reset
Important: Resetting will delete all your Helperbird data. This includes your customized settings, colors, font choices, and feature preferences, as well as your saved notes, highlights, and annotations. You will also be signed out, so have your subscription key or login details ready before you start. This action cannot be undone.
Step 1: Open Helperbird
Click the Helperbird icon in your browser toolbar. It looks like a small owl and is usually in the top-right corner of your browser.
This will open the Helperbird menu.
Step 2: Open the Options Menu
Click the gear icon in the top-left corner of the Helperbird menu.
This will open the Options menu.
Step 3: Find Reset All Data
In the Options menu, click Settings. The Helperbird settings page will open in a new tab.
Scroll down to the Data & Storage section and find the Reset all data row.
Click the red Delete button next to it.
Step 4: Confirm the Reset
A confirmation dialog will appear asking if you are sure you want to delete all your Helperbird data. This action cannot be undone.
Click Delete to proceed. Helperbird will clear all your data and reset every feature to its default state.
What Happens After a Reset
After resetting:
- All features will be turned off and returned to their default values
- Any custom colors, fonts, and sizes you set will be cleared
- Keyboard shortcuts will be disabled (the default)
- You will need to reconfigure any features you use regularly
- Your saved notes, highlights, and annotations are deleted as well
- You will be signed out — your subscription itself is not cancelled, but you will need to enter your subscription key or log in again to reactivate it
Tip: If you are resetting because of a specific problem, try turning features on one at a time after the reset to identify which one was causing the issue.
Video Tutorial
Need Additional Help?
If resetting your settings did not fix the problem, please contact the Helperbird support team. You can reach us at Helperbird support. We are happy to help you troubleshoot.
