How to Contact Helperbird Support

Contact Helperbird support. Get help with technical issues, billing questions, or general inquiries about our accessibility tools.

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Need help with Helperbird? Our support team is here to assist you. Here's how to reach us.


Email Support

The fastest way to get help is to email us directly.

Email: support@helperbird.com

Send us a message and we'll get back to you as quickly as possible, usually within 24-48 hours.


Support Form

Step 1: Visit the Support Page

Go to the Helperbird support page.


Step 2: Fill Out the Form

Enter your name, email address, and describe your issue or question in the message field.


Step 3: Submit

Click Send and we'll respond to your email.


Tips for Faster Help

To help us resolve your issue quickly, please include:

Browser and Version Let us know which browser you're using (Chrome, Edge, Firefox, Safari) and the version number.

Description of the Issue Tell us what's happening, what you expected to happen, and any error messages you see.

Steps to Reproduce If you can, list the steps that lead to the problem so we can recreate it.

Screenshots A screenshot can help us understand the issue faster.

Subscription Status Let us know if you're using Helperbird Free or Pro so we can check your account.


Video Tutorial


Need Additional Help?

We're always happy to help! Reach out to our Helperbird support team anytime.

What People Are Saying

Join over 1,000,000 people who use Helperbird every day.

It's helped me immensely with being able to focus and process words on any website

Emily Chan

Emily Chan

Helperbird user

It's a great tool! Really simple to use and works as described.

shivashree vysali

shivashree vysali

Helperbird user

wonderful

Ayman Mahrous

Ayman Mahrous

Helperbird user

Saw it mentioned at Cast last night! Love Immersive Reader.

Taylor Coffee

Taylor Coffee

Firefox user

Just added it and it feels like my eyes are flowing through text!

bondziotek

bondziotek

Helperbird user

My son has dyslexia and has been struggling with parts of distant learning over the last year. We recently discovered this software and he is loving everything about it, especially with the ease of following directions and completing his assignments! We have used several other tools but this has everything a dyslexia person needs all in one bundle! The upgrade is definitely worth it to make our daily struggles, on the computer, run much smoother. I also greatly appreciate customer support (helpdesk). They went above and beyond to make sure we were all set up on the computer for my son to most successful.

Melissa Motz

Melissa Motz

Teacher

Helperbird logo: Stylized owl with large yellow eyes and a beige face, against a green background.

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